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Delivery Information


The delivery time is dependent on our stock availability and your prescription. If you wish to have a more exact delivery time for your order, please contact our Customer Service team. On rare occasions it may be found that an item advertised on our site has been temporarily sold out or discontinued. If your item is sold out/discontinued, we will offer you a similar item or a full refund. Fashion Eyewear iscommitted to always providing a safe, secure and traceable service to customers in the UK and abroad.

Please note that our standard delivery is £4.99 however we do sometimes run free delivery promotions from time to time.

Please Note: Delivery addresses cannot be changed once an order has been placed due to our strict fraudulent policies. If you have entered your address incorrectly, please contact us immediately on 0208 987 2400 and our order processing team will be able to advise you on what to do next.

If your country is not in the list below please Contact Us to speak to a member of the Customer Service team for further information.

 

United Kingdom


All of our orders are dispatched from our London office using a special courier company called DPD. This company provides the best possible service for all of our Fashion Eyewear customers by offering 1-hour delivery time slots as well as text confirmations and updates of your delivery status straight to your mobile. Their innovative service also allows you to reply directly the their text messages if you need to reschedule your delivery.

All UK Mainland orders are dispatched from our London office using the next working-day delivery service. For UK Offshore orders using DPD, please allow 2 working days for delivery once the item is dispatched.

On some occasions, DPD may leave your parcel/item with your neighbour who will need to sign for your item. You would be notified by DPD via text message if this happens. If you don't want your item to be left with your neighbours, please contact the Customer Services team.

UK Mainland:
Sunglasses and optical frames without prescription: 1 – 10 working days
Prescription glasses and prescription sunglasses: 4 – 15 working days

UK Offshore:
Sunglasses and optical frames without prescription: 3 – 12 working days
Prescription glasses and prescription sunglasses: 6 – 17 working days

UK Offshore Rate: £5
Arran | Inverness | Northern Ireland | Oban

UK Offshore Rate: £8
Guernsey | Isle of Man | Isle of Wight | Jersey | Orkney & Shetland

 

Europe


Sunglasses and optical frames without prescription: 3 – 14 working days
Prescription glasses and prescription sunglasses: 7 – 16 working days

Price: £12

Delivery in Europe is via Airsure or Courier depending on the destination. If you live in a country where we normally use Airsure but prefer Courier, please contact our Customer Service team.

Via Airsure: Austria | Balearic Islands | Belgium | Denmark | Estonia | Finland | France | Germany | Iceland | Republic of Ireland | Netherlands | Portugal | Spain | Sweden | Switzerland
Via Courier: Italy | Latvia | Malta | Norway

 

Rest Of The World (Excluding Australia)


Sunglasses and optical frames without prescription: 5 – 16 working days
Prescription glasses and prescription sunglasses: 10 – 20 working days

Price: £20

Delivery to countries outside Europe via Airsure or Courier depending on the destination. If you live in a country where we normally use Airsure but prefer Courier, please contact our Customer Service team.

Via Airsure: Canada |  New Zealand | USA
Via Courier: Australia | Hong Kong | Japan | Maldives | Saudi Arabia | Seychelles | South Africa | Taiwan | Thailand | United Arab Emirates

 

Australia

Sunglasses and optical frames without prescription: 5 – 16 working days
Prescription glasses and prescription sunglasses: 10 – 20 working days 

Price: £25 via Courier


Please Note: This list is not exhaustive. If you are unsure about whether we can deliver to your location please Contact Us.