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Need Help?
Freephone 0800 820 20 90
International +44(0)20 8987 2400


What Our Customers Say About Us

With over 1,800 5* Trustpilot reviews from our customers, we pride ourselves to be one of the UK’s most trusted online optical retailers. Providing excellent customer service by going the extra mile is at the core of our company values and a challange we love to take on be it a special type of lens, a complex prescription finding the sunglasses you've seen on someone in a magazine. Hearing all the wonderful feedback from you, the customers make us strive to be even better and work harder to make your shopping experience truly unique and enjoyable.

What our customers have said about us:


"I can't recommend this company highly enough! You truly gave me great customer service and I am thrilled with my glasses" – Lisa

"So easy to use online. Just filled out the prescription & choose my frames. They email you regular updates of the progress of your order" – Lee

"Best way to shop when you work hard and play hard" – Michelle

"I had to have varifocal lenses and needed a tint because of a congenital cataract! My glasses arrived today. They are lovely, the frame is comfortable and when I first put them on, and varifocal wearers will know how difficult it can be, to get used to them, it was like a hand and glove situation. Haven't taken them off yet" – Maria

"Fantastic product and excellent customer service. I had been told by so many high street opticians that I couldn't have the glasses I wanted but Fashion Eyewear were able to do this" –  Paul

"I ordered a second pair and again received excellent service and I love them!" - Nada

"Email/texts all the time to keep updated every time there was a change in the order process right up until an hour before delivery!" – Ken

"Excellent Chanel sunglasses. Excellent product, great value, and came in time just as stated. I ordered these by phone and sales assistant couldn’t have been more helpful" – Robert

"My first time using Fashion Eyewear. I was attracted to the price but ended up being extremely impressed with the service. Would recommend to anyone looking at purchasing quality glasses!" – Dale

"Very helpful and knowledgeable staff. Provided expected delivery times and communicated every stage of delivery, saved a considerable amount compared to high street prices" – Mark

"I am a busy man that doesn't have time to visit a store personally so shopping online for glasses makes my life easier and time more manageable. I like the range, the way I could choose the lenses I wanted and a couple of clicks later order placed . No 3rd visit to collect as delivered to home on a date of my choosing, signed for by my concierge and came home to exactly what I had been expecting from my order. Will use again" – Ian