Delivery Information

FREE SHIPPING

We are currently offering free delivery when you spend:

UK: Over £180 (before application of any discounts) We use Royal Mail Tracked 48hour delivery services. All UK Mainland orders are dispatched from our London office within two working days of the order being placed.

USA: Over $190 (before application of any discounts) We use USPS to ship with estimated delivery times from 3-5 days (not guaranteed).

Rest of the World: Over $190/Euro 200. We use international shipping partners, local to your region/country. Timescales will vary according to your local delivery services.

EXPRESS SHIPPING

If your eyewear is in stock and you need them urgently we have options for you to pay for express services, tailored to your region/country:

UK: Royal Mail Tracked 24 £4.95
DPD Next Working Day £6.95 and DPD Saturday Delivery £9.95
USA: Premium DHL $12.64 4-6 days from date of dispatch
Express $18.99 3-5 days from date of dispatch
Rest of the World: Premium DHL and Express DHL services

**Prescription lenses will have a longer delivery time – you will have full details of delivery options when you check out.

NEXT DAY DELIVERY UK ONLY

Guaranteed next working day delivery in the UK is available for in-stock items only and applies to orders without a prescription. Next day delivery does not include Saturday or Sunday delivery and refers to Next Working Day delivery. For Saturday delivery, please call our customer service to see if this is available in your area. Orders must be placed before 2pm to qualify for next working day delivery. Orders that are placed on Saturday and Sunday will be processed on Monday and delivered on Tuesday. If you require your eyewear urgently, with or without prescription, please call us to see if we can get this out to you on a priority shipping method.

ESTIMATED DELIVERY TIMES


The delivery time is dependent on our stock availability and your prescription. If you wish to have a more exact delivery time for your order, please contact our Customer Service team. On rare occasions it may be found that an item advertised on our site has been temporarily sold out or discontinued. If your item is sold out/discontinued, we will offer you a similar item or a full refund. Fashion Eyewear is committed to always providing a safe, secure and traceable service to customers in the UK and abroad.

In your confirmation email we will specify the delivery time for your specific order but our general delivery times are:

UK Delivery

UNITED KINGDOM:

Sunglasses UK deliverySunglasses and optical frames without prescription - in stock: 2 - 4 working days

Sunglasses UK deliverySunglasses and optical frames with prescription - in stock: 5 - 9 working days

Glasses UK deliverySunglasses and optical frames with or without prescription - in suppliers' stock: 7 - 14 working days



Shipping to Europe

EUROPE:

Sunglasses delivery to EuropeSunglasses and optical frames without prescription - in stock: 5 - 9 working days

Sunglasses UK deliverySunglasses and optical frames with prescription - in stock: 7 - 12 working days

DElivery EuropeSunglasses and optical frames with or without prescription - in suppliers' stock: 10 - 14 working days


Worldwide Delivery

REST OF THE WORLD:

Sunglasses delivery InternationalSunglasses and optical frames without prescription - in stock: 7 - 10 working days

Sunglasses delivery InternationalSunglasses and optical frames with prescription - in stock: 8 - 12 working days

Glasses delivery InternationalSunglasses and optical frames with or without prescription - in suppliers' stock: 10 - 14 working days


Please add your delivery address to the checkout to get an accurate delivery price.

DELIVERY ADDRESSES

At Fashion Eyewear we are happy to ship to residential and work addresses worldwide. It's very important that you check that all delivery address information give us is full and accurate. Please note: Once an order has been placed, the delivery address cannot be changed. This is due to our strict fraud prevention policies. If you have placed an incorrect address, please call us immediately on +44 208 987 2400 or email [email protected] and our order processing team will advise you on the next steps.

WHERE'S MY ORDER?

All your order information is emailed to you when you place an order, including delivery information. If for any reason you don't receive your eyewear please contact customer services [email protected] For our UK customers, our premium delivery company will send you a text message update of when your parcel is dispatched, delivered, or ready for rescheduled delivery if you were out.

EXCHANGES & RETURNS

Please refer to our Returns Policy.